AI humanoid robot is changing the way you buy cars at dealerships

The world of car dealerships is changing rapidly as AI humanoid robots, once confined to factory floors, are now stepping into showrooms to greet customers, explain features and even pour coffee. 

At the 2025 Shanghai Auto Show, Chinese automaker Chery showcased its latest advances, placing robots at the heart of the customer experience.

She is a physical robot who can explain vehicle specifications, lead showroom tours, serve refreshments, and communicate in multiple languages. Chery's Mornine is already working as an "Intelligent Sales Consultant" at a dealership in Kuala Lumpur, Malaysia, and the company plans to deliver 220 units to dealers worldwide this year. Mornine's design combines advanced robotics with a friendly digital persona, aiming to connect with younger, tech-savvy customers.

Humanoid robots in car dealerships are no longer science fiction. With models such as Mornine and Iron, Chinese automakers are leading a new wave of customer service, blending advanced artificial intelligence and robotics with real-world applications. While some may find these robots a bit uncanny, their potential to revolutionize retail and daily life is clear. The future of car buying might just include a handshake or even a fist bump from a robot. If you are curious about how these robots compare to others like Tesla's Optimus, or want to know more about their technology, there is much more to explore as this trend continues to evolve.

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